Privacy Policy

Lantern Archive ("we," "us," "our") is committed to handling personal information with care and discretion. This policy explains what data we collect through our website and organizing sessions, how we use it, and the choices available to you. It applies to visitors of our website and clients of our Evening Sort Session, Keeping Track Information Class, and Family Legacy Archive Setup services. Questions about this policy can be sent to [email protected].

1. Data We Collect

When you contact us or book a session, we may collect your name, email address, phone number, and any message you choose to include. If you attend a session in person, we may also record scheduling details relevant to your appointment. We do not collect information about the content of your personal documents beyond what you choose to share verbally during a session.

Data is collected through our website contact form, direct phone or email correspondence, and basic website analytics cookies (see our Cookie Policy for details). Our legal basis for processing this data is your consent when submitting a form, and our legitimate interest in responding to enquiries. We retain enquiry data for up to 24 months unless you request earlier deletion.

2. How We Use Your Data

We use your information to respond to enquiries, schedule sessions, and provide the services you request. With your separate consent, we may occasionally send updates about our classes or scheduling changes; you may opt out of these communications at any time by contacting us. We may use aggregated, non-identifying website analytics to understand general usage patterns and improve our site. We do not sell personal data to third parties.

3. Data Protection Measures

We take reasonable technical and organizational steps to protect personal data, including secure storage of contact records, restricted access limited to team members who need it, and periodic review of our data-handling practices. Should a data breach occur that affects your personal information, we will notify affected individuals in accordance with applicable Thai data protection requirements.

4. Cookies

Our website uses essential cookies for basic functioning and, with your consent, optional analytics, marketing, and preference cookies. You can manage your preferences at any time on our Cookie Policy page.

5. Your Rights

• Right to access the personal data we hold about you
• Right to request correction or deletion of your data
• Right to request a copy of your data in a portable format
• Right to object to certain processing of your data
• Right to withdraw consent at any time
• Right to lodge a complaint with the relevant supervisory authority in Thailand

To exercise any of these rights, contact us at [email protected] and we will respond within a reasonable timeframe.

6. Third-Party Links

Our website may occasionally link to external resources. We are not responsible for the privacy practices of third-party sites and encourage you to review their policies separately.

7. Children's Privacy

Our services are intended for individuals aged 18 and over. We do not knowingly collect personal data from minors, and any such data discovered will be deleted promptly.

8. Policy Updates

We may update this policy from time to time. Material changes will be reflected by updating the "Last Updated" date above. We encourage you to review this page periodically.

9. Contact

Lantern Archive, 43 Rama IV Road, Khlong Toei, Bangkok 10110, Thailand.
Email: [email protected]
Phone: +66 2 349 76 21